Chauffeur Pickup & Airport Transfers
SSR Executive Travel
Heathrow Terminal 5 Airport is Heathrow’s largest and most advanced terminal, primarily serving British Airways and international long-haul flights. It features a wide, structured layout designed to handle high passenger volumes efficiently across its main building and satellite terminals T5B and T5C.
If you are arriving here and have booked a chauffeur service Cambridge or airport transfer, this guide will help you navigate directly from arrival to your driver with ease.
Quick Flow Overview
Aircraft
Passport Control
Baggage Reclaim
Arrivals Hall
Exit
Chauffeur Pickup
Tip: Your chauffeur will wait near the central arrivals exit area — as marked on the Terminal 5 map above.
arriving at hathrowterminal 5
01
Arrival & Entry
After landing at Heathrow Terminal 5
- Exit the aircraft via air bridge (T5B and T5C passengers use the transit system to reach the main terminal)
- Follow overhead signage throughout
Terminal 5 is large but very well signposted, with a logical passenger flow that guides you efficiently from gate to arrivals hall.
Proceed to immigration — two options available:
- Exit the aircraft via air bridge (T5B and T5C passengers use the transit system to reach the main terminal)
- Follow overhead signage throughout
Due to high passenger volume at Terminal 5, this stage may take slightly longer during peak hours. The terminal handles some of the busiest long-haul routes at Heathrow.
02
Passport Control
03
Baggage Reclaim
After clearing passport control, you enter the baggage reclaim hall. Key features from the map:
- Six numbered reclaim belts across the upper section (Belts 4–9)
- Clear digital flight information screens above each belt
- Wide layout designed for high passenger volumes
- Six separate ‘From baggage reclaim’ pathways lead down into the arrivals hall
After collecting your baggage, proceed down into the central arrivals hall. The map shows a clear split between the passenger area and public area, with all flows converging at the central zone. You will pass:
International arrivals entry
— central channel marked on map
Bureau de Change
and currency exchange
Four public entrances
at ground level
Service counters
information desks (6, 7, 8, 9), luggage trolleys (10, 11, 20, 30, 31)
Special assistance desk
(marked on left side)
The British Airways Arrivals Lounge is accessible via the upper level (zones 19 and 18 on the map).
04
Arrivals Hall
05
Meet Your Chauffeur
With SSR Executive Travel, your arrival is handled from the moment you land:
- Driver tracks your flight in real time
- Waits inside the arrivals hall
- Holds a personalised name board
Your driver will be positioned at the central meeting point — where all international arrivals converge after descending from baggage reclaim. This is the marked location on the Terminal 5 arrivals map.
After meeting your chauffeur, you will be escorted directly to your vehicle. Terminal 5 offers comprehensive onward transport links accessible from the arrivals level:
| Transport Link | Destination |
| No waiting — driver ready when you land | Central London via Piccadilly Line |
| Rail Services | London & national connections |
| Coach / Bus | National Express & local routes |
| Taxi & Car Rental | Forecourt outside arrivals |
| Terminal Connections | T5B & T5C via transit |
The British Airways Arrivals Lounge is accessible via the upper level (zones 19 and 18 on the map).
06
Exit & Transport Connections
Facilities at Heathrow Terminal 5
| Retail shops and newsagents |
| Cafés & restaurants |
| Bureau de Change & currency exchange |
| Cash machines (ATMs) |
| Accessible toilets, baby change, male & female facilities |
| Special assistance desk |
| British Airways Arrivals Lounge (upper level — zones 18 & 19) |
| Passenger information desks throughout |
The British Airways Arrivals Lounge is accessible via the upper level (zones 19 and 18 on the map).
Using a chauffeur service Cambridge ensures:
| No waiting — driver ready when you land |
| Luxury vehicles — Mercedes E-Class, S-Class & V-Class |
| Direct travel — no stops or detours |
| Reliable service — fixed pricing, no surge charges |
Travel Times
| Route | Approx. Travel Time |
| Heathrow → Cambridge | ~1.5–2 hours |
| Heathrow → Central London | ~45–60 minutes |
Why Choose SSR Executive Travel?
| Premium fleet — luxury Mercedes vehicles |
| Professional chauffeurs — smartly dressed and experienced |
| On-time pickup — real-time flight tracking |
| Stress-free experience — door to door service |
Final Tips
| Follow signage carefully — Terminal 5 is large, stay on the arrivals route |
| Stay in the central arrivals zone — your driver will find you |
| Keep your phone active after landing |
Heathrow Airport Short Stay Parking Rates
Drop off fee: £7.00 effective from 1 January 2026.
| Duration | Rate (On the Day) |
| 0 – 29 minutes | £8.00 |
| 30 – 44 minutes | £12.50 |
| 45 – 59 minutes | £15.50 |
| 1 – 2 hours | £20.00 |
| 2 – 3 hours | £24.00 |
| 3 – 4 hours | £28.00 |
| 4 – 5 hours | £35.00 |
| 5 – 6 hours | £44.00 |
| 6 – 9 hours | £63.00 |
| 9 – 12 hours | £78.00 |
| 12 – 24 hours | £98.00 |
| Each additional 24 hrs | £98.00 |
Duration | Rate (On the Day) |
| 0 – 2 hours | £21.00 |
| 2 – 5 hours | £36.80 |
| 5 – 9 hours | £81.90 |
| 9 – 24 hours | £107.80 |
| Each additional 24 hrs | £107.80 |
These prices are Heathrow’s official drive-up tariffs effective from 6 January 2026.
Note: Rates shown are “on the day” drive-up prices. Pre-booking online may offer discounted rates. Check the airport website for current promotions.
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