London City Airport Arrivals Guide

Chauffeur Pickup & Airport Transfers

SSR Executive Travel

London City Airport is one of the most efficient and conveniently located airports in the UK. Unlike larger airports such as Heathrow or Gatwick, London City Airport operates from a single, compact terminal, making it exceptionally easy to navigate.
 
Whether you are a business traveller or a leisure passenger, arriving at London City Airport is designed to be fast, smooth, and stress-free. If you have booked a chauffeur service Cambridge or airport transfer, this guide will walk you step-by-step from landing to meeting your driver.

The map above has been customised for SSR Executive Travel — showing the exact SSR Meeting Point inside arrivals and the dedicated SSR Chauffeur Pickup Zone (Zone 6) at the exit.

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London City Airport — Terminal Layout  |  SSR Executive Travel Meeting Point & Chauffeur Pickup Zone marked

Quick Flow Overview

Aircraft

Passport Control

Baggage Reclaim

Arrivals Hall

Exit

Chauffeur

Tip: At London City Airport, your SSR driver will be waiting just steps from the arrivals exit — total time from landing to vehicle is typically just 10–20 minutes.

arriving at Stansted Airport

01


Aircraft Arrival

After landing at London City Airport:

  • Passengers disembark directly via air bridge from dock-side aircraft stands
  • Walk into the terminal building via the Terminal Entrance
  • Follow clearly marked signs
Arrivals Passport Control

Due to the airport’s compact single-terminal design, walking distances are very short — significantly less than at Heathrow, Gatwick, or Stansted.

Proceed to immigration — two options available:

Passengers proceed through Immigration & Passport Control — two lanes available as shown on the map:

ePassport gates (faster lane)Manual immigration counters

Because London City Airport handles fewer passengers than other London airports, queue times are usually minimal and processing is often completed within minutes.

02


Passport Control

03


Baggage Reclaim

After passport control, descend to the baggage reclaim area. London City has just two carousels — the simplest reclaim layout of any London airport:

  • Carousel 1 — left side of reclaim hall
  • Carousel 2 — right side of reclaim hall

Easy visibility of both belts from a single standing position means you never need to walk far or search for your belt.

Once you collect your luggage, walk directly into the Arrivals Hall (Public). From the map, this area includes:

  • Café / Coffee Bar — for a quick refreshment while you wait
  • Arrivals Duty-Free & Travel Shop
  • Currency Exchange & ATM
  • Toilets / Restrooms
  • Information Desk — central reference point in the hall

This is a small and open area — everything is within immediate view, making it impossible to miss your driver.

04


Arrivals Hall

05


Meet Your Chauffeur

If you have booked with SSR Executive Travel, your experience becomes seamless from the moment you land:

  • Driver tracks your flight in real time
  • Adjusts automatically for any delays
  • Waits in the arrivals hall holding your personalised name board

SSR Executive Travel Meeting Point: Your driver will be positioned at the SSR Executive Travel Meeting Point — clearly marked on the map, adjacent to the Information Desk inside the Arrivals Hall.

Because the airport is compact, there is no confusion about meeting points, no long search time, and no risk of missing your driver.

After meeting your chauffeur:

  • Exit the terminal building — follow signs to Exit to Street
  • Your driver assists with all luggage
  • Walk to the SSR Chauffeur Pickup Zone (Zone 6) — directly outside the exit
  • Taxi Rank and Bus Stop are also located at street level for other transport needs

Total time from landing to vehicle: Usually just 10–20 minutes — the fastest of any London airport.

06


Exit

Why London City Airport is Different

London City Airport stands apart from every other airport in this series. Here’s a quick comparison:

FeatureLondon City Airport
Terminal count1 — single terminal
Walking distancesMinimal — very short
Passport control waitUsually minutes
Baggage belts2 carousels only
Landing to vehicle~10–20 minutes

For business travellers in particular, this speed and simplicity is a significant advantage over other London airports.

Travel Times

RouteApprox. Travel Time
London City → Cambridge~1.5–2 hours
London City → Canary Wharf~10–15 minutes
London City → Central London~30–40 minutes

Facilities at London City Airport

Café / Coffee Bar in arrivals
Arrivals Duty-Free & Travel Shop
Currency Exchange & ATM
Toilets / Restrooms
Information Desk
Business lounges (airside)

London City Airport Transfers to Cambridge

Booking a chauffeur service Cambridge from London City Airport offers:

  • Direct door-to-door travel — no rail connections or changes
  • No waiting for taxis — driver ready on landing
  • Fixed pricing — no surge charges
  • Comfortable luxury vehicles — Mercedes E-Class, S-Class & V-Class
  • Professional chauffeurs — fully licensed and experienced

Why Choose SSR Executive Travel?


Final Tips for Arrivals


Keep your phone switched on after landing — your driver may call
Head to the Information Desk area — your SSR driver will be there
Confirm your driver if needed before exiting to the pickup zone

London City Airport Short Stay Parking Rates

Drop off fee: £8.00 effective from 6 January 2026.

Pickup Area (Closest Parking)
DurationRate (On the Day)
0 – 20 minutes£10.00
20 – 30 minutes£16.90
30 – 60 minutes£21.90
1 – 2 hours£29.90
2 – 4 hours£39.90
4 – 8 hours£59.90
8 – 24 hours£97.90
Each additional 24 hrs£97.90

These rates became effective from 6 January 2026

Note: Rates shown are “on the day” drive-up prices. Pre-booking online may offer discounted rates. Check the airport website for current promotions.

Final Thoughts

Arriving at London City Airport is one of the easiest airport experiences in the UK. With its compact layout, just two baggage carousels, a dedicated SSR meeting point, and a clearly marked chauffeur pickup zone, passengers can move from aircraft to chauffeur in record time.

For a seamless journey, booking a chauffeur service Cambridge ensures comfort, reliability, and a premium travel experience from the moment you arrive.

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