Chauffeur Pickup & Airport Transfers
SSR Executive Travel
London Luton Airport is a fast-growing single-terminal airport known for its compact and efficient layout. Unlike larger multi-terminal airports, Luton offers a more straightforward passenger journey, making it easier to navigate from arrival to exit.
If you are arriving here and have booked a chauffeur service Cambridge or airport transfer, this guide will help you move quickly and efficiently to your driver. The map above clearly marks the exact chauffeur meeting point — at the Information Point directly in front of WHSmith newsagents.
Exact meeting point: Your SSR chauffeur will wait at the Information Point, located directly in front of WHSmith newsagents — as marked on the terminal map above.
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Quick Flow Overview
Aircraft
Passport Control
Baggage Reclaim
Arrivals Hall
Customs
Exit
Chauffeur
Tip: Your chauffeur will meet you at the Information Point directly in front of WHSmith, just after the arrivals exit — the red path on the map leads you there.
arriving at London Luton Airport
01
Arrival & Entry
After landing at London Luton Airport:
- Exit the aircraft and follow the terminal walkway
- The terminal is compact, so walking distances are short compared to larger airports
Luton’s single-terminal design means you are guided efficiently in one direction from the gate all the way through to the arrivals exit.
Proceed to immigration — two options available:
Passengers proceed through Immigration & Passport Control — two lanes available as shown on the map:
ePassport gates (faster lane)Manual immigration countersProcessing is typically quick at Luton due to the smaller passenger volume compared to Heathrow or Gatwick.
02
Passport Control
03
Baggage Reclaim
After clearing passport control, you enter the baggage reclaim zone:
- Four reclaim belt areas are visible on the arrivals section of the map
- Check flight information screens for your assigned belt number
- Collect your luggage and proceed towards the arrivals exit
The map shows a clear path through arrivals and customs at Luton:
- Arrivals area is located in the lower section of the terminal (marked on map)
- Customs Screening is positioned centrally — follow the directional arrows
- Accessible and family assistance available in this area
- Luggage storage services are accessible nearby
After customs, the red path on the map leads directly to the exit and chauffeur meeting point.
04
Arrivals & Customs Screening
05
Meet Your Chauffeur
With SSR Executive Travel, your arrival is managed from the moment you land:
- Driver tracks your flight in real time
- Waits at the Information Point near WHSmith
- Holds a personalised name board
Exact location: The Chauffeur Meeting Point is at the Information Point (marked ‘i’ on the map), directly in front of WHSmith newsagents — right after the exit, adjacent to Starbucks.
After meeting your SSR chauffeur:
- Full assistance with your luggage
- Follow main exit route from the terminal
- Short walk to the vehicle pickup zone
- Direct transfer to your destination
06
Exit & Pickup
Facilities at London Luton Airport
| WHSmith newsagents |
| Starbucks Coffee |
| Currency exchange |
| Cash machines (ATMs) |
| Travel desks |
| Lifts (accessible throughout terminal) |
| Accessible toilets, baby change, male & female facilities |
| Information Point (chauffeur meeting location) |
Luton Transfers to Cambridge
Using a chauffeur service Cambridge from Luton provides
- Direct travel — no stops, no rail connections required
- No waiting — driver ready on landing
- Luxury comfort — Mercedes E-Class, S-Class & V-Class
- Reliable service — fixed pricing, no surge charges
Travel Times
| Route | Approx. Travel Time |
| Luton → Cambridge | ~1–1.5 hours |
| Luton → Central London | ~45–60 minutes |
| Luton → Milton Keynes | ~30–40 minutes |
| Luton → Oxford | ~1 hour |
Why Choose SSR Executive Travel?
| Premium vehicles — luxury Mercedes fleet |
| Professional chauffeurs — smartly dressed and experienced |
| On-time service — real-time flight tracking |
| Hassle-free experience — door to door, every time |
Final Tips
| Follow the central path from customs — it leads directly to the exit and meeting point |
| Head to the Information Point in front of WHSmith — your driver will be there |
| Keep your phone active after landing |
London Luton Airport Short Stay Parking Rates
Drop off fee: £7.00 effective from September 2025.
Short Stay Parking (Car Park 1 & 2)
| Duration | Rate (On the Day) |
| Up to 30 mins | £15.00 |
| Up to 60 mins | £21.50 |
| 1 – 3 hours | £30.50 |
| 3 – 5 hours | £39.00 |
| 5 – 9 hours | £61.00 |
| 9 – 24 hours | £67.50 |
| Each additional 24 hrs | £67.50 |
These rates became effective from September 2025.
Note: Rates shown are “on the day” drive-up prices. Pre-booking online may offer discounted rates. Check the airport website for current promotions.
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